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Fixwell Appliance Repair
Two technicians lifting an over-the-range microwave onto its wall bracket

Over-the-range and built-in microwaves

Microwave repair

Countertop microwaves are rarely worth repairing. Over-the-range, drawer and built-in units are tied into the cabinets and venting, so a repair often makes sense. Microwaves store a dangerous charge in the capacitor even when unplugged, so internal repairs are not a DIY job.

Calls answered 24 hours a day, 7 days a week. Calls are routed to an independent appliance repair technician. Reviewed .

Repair or replace?

  • Act now

    Smoke, burning smell or arcing that continues with no metal inside

    Stop and unplug it.

  • This week

    Over-the-range or built-in unit with a fuse, switch or diode fault

    Usually worth repairing.

  • Plan it

    Countertop unit needing a magnetron or board

    Replacement is usually the better choice.

Microwave parts that fail most

Door interlock switches
Wear with every opening and are a common cause of a dead unit.
High-voltage diode
A small, common failure that stops heating.
Magnetron
The heat source. A larger repair, and the main point to weigh against replacement.

Microwave symptoms and causes

What you noticeUsual causeUsual fix
Runs, turntable turns, food stays coldFailed magnetron, diode or capacitorComponent tested and replaced
Completely deadBlown main fuse, often from a failed door switchFuse and door switches replaced
Sparking insideMetal in the dish, or a damaged waveguide coverRemove metal; cover replaced
Keypad does not respondWorn membrane or control boardKeypad or board replaced
Vent fan noisy or not runningFan motor or switchMotor replaced

How the repair is done

Multimeter probes held on the terminals of an appliance control board
Illustrative image.
  1. Discharge safely

    The technician discharges the capacitor before touching anything inside.

  2. Test the circuit

    Fuse, switches, diode, capacitor and magnetron are tested in turn.

  3. Leakage check

    After the repair, the door seal and cavity can be checked with a microwave leakage meter.

Safe checks only

Do not remove the outer cover. The capacitor can hold a lethal charge after unplugging.

  1. Check the outlet or breaker

    Over-the-range units are usually plugged into an outlet in the cabinet above.

  2. Test with water

    Heat a cup of water for one minute. If it barely warms, the heating circuit has failed.

  3. Inspect the waveguide cover

    A small panel inside the cavity. Burned spots on it cause sparking and can be replaced.

What can be repaired on a microwave

Microwave energy comes from a magnetron fed by a high-voltage transformer, capacitor and diode. Door switches stop it when the door opens. Over-the-range models also have a vent fan and cooktop lights, which fail on their own.

Heating circuit
Magnetron, high-voltage diode, capacitor and transformer.
Door safety
Interlock switches and the door latch. A failed switch often blows the main fuse.
Vent and light
On over-the-range units, the exhaust fan motor, damper and cooktop lights.
Controls
Keypad membrane and control board.

What changes a microwave job

Mounting
Over-the-range units often have to come down from the wall bracket for internal repairs, which takes two people.
Venting
Units vented outside need the damper and duct reconnected when reinstalled.
Parts
Magnetrons and boards are the largest parts to replace.

Microwave Repair: common questions

Why is microwave repair dangerous?

The high-voltage capacitor can hold a charge long after the microwave is unplugged. Internal repairs should be done by someone trained to discharge it.

Can I install an over-the-range microwave myself?

It needs a solid wall bracket fixed to studs, a top cabinet template and an outlet in the cabinet above. Two people are needed to lift it. See appliance installation.

Why does my microwave turn on by itself?

A stuck keypad or a failing control board. Unplug it until it is checked.

Talk to a technician about microwave repair

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(800) 555-0199

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Have this ready when you call

  • Your ZIP code
  • The appliance, brand and model number
  • What is happening, any error code, and whether water or gas is involved

Gas smell, smoke or flames: leave and call 911 or the gas utility first.

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